A) USER INFORMATION
GREEN STUFF WORLD, S.L., as the party responsible for the processing and protection of the personal data you provide us with, informs you that, in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR), and in the Organic Law 3/2018 of December 5, 2018, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), we will treat your data as we reflect in this Privacy Policy.
This Privacy Policy explains how your personal data is collected, processed and disclosed by GREEN STUFF WORLD for the provision of its services. It also tells you how you can access and update your personal data and make certain choices about how it is used.
By accepting the measures defined in this Privacy Policy, you agree to GREEN STUFF WORLD's processing of your personal data in accordance with this Policy.
B) CONTACT US
Company name: GREEN STUFF WORLD, S.L.
Trade name: GREEN STUFF WORLD
VAT number: B-54940622
Address: C/ Chelín, 24, 03114, Alicante, Spain
E-mail: support@greenstuffworld.com
C) PRINCIPLES APPLICABLE TO THE PROCESSING OF PERSONAL DATA
The processing of the User's personal data shall be subject to the following principles, set out in Article 5 of the GDPR and in Article 4 et seq. of Organic Law 3/2018:
• Principle of lawfulness, loyalty and transparency: the consent of the User will be required at all times following fully transparent information of the purposes for which the personal data are collected.
• Purpose limitation principle: personal data will be collected for specified, explicit and legitimate purposes.
• Principle of data minimization: the personal data collected will be only those strictly necessary in relation to the purposes for which they are processed.
• Accuracy principle: personal data must be accurate and always up to date.
• Principle of limitation of the storage period: personal data shall only be kept in such a way as to allow the identification of the User for the time necessary for the purposes for which they are processed.
• Principle of integrity and confidentiality: personal data will be processed in such a way as to ensure their security and confidentiality.
• Principle of proactive responsibility: the Data Controller shall be responsible for ensuring that the above principles are complied with.
D) COLLECTION OF PERSONAL DATA
In compliance with the provisions of the RGPD and the LOPDGDD, we inform you that the personal data collected by GREEN STUFF WORLD through the forms provided on its website will be incorporated and processed in our file in order to facilitate, expedite and fulfill the commitments established between GREEN STUFF WORLD and the User, or to respond to a request or query from the User.
• Personal contact information. This includes any information you provide that allows us to contact you, such as your name, mailing address, email address, social media details or phone number.
• Account registration information. Any information that is required to allow you access to your specific account profile. Examples include your login ID alias, email address, username or password.
• Demographic information. Any information that describes your demographic or behavioral characteristics. Examples include your date of birth, age or age range, gender, geographic location or favorite products.
• Payment and financial information. Any information that we need in order to fulfill an order, or that you use to place an order, such as debit or credit card details (cardholder name, card number, expiration date, etc.) or other forms of payment. In all cases, we handle payment and financial information in accordance with applicable laws and regulations and security standards.
E) COOKIES AND SIMILAR TECHNOLOGIES
Please refer to our Cookie Policy to learn how to manage your cookie settings and for detailed information on what types of cookies we use and for what purposes we use them.
F) PURPOSE OF THE PROCESSING OF PERSONAL DATA
Contracting of goods and services. We use your personal data to maintain the contractual relationship, as well as the management, administration, information, provision and improvement of the service by GREEN STUFF WORLD towards the User.
Customer Service. In line with the previous point, we use your personal data for purposes related to the provision of services to customers, including responding to their requests. Such services usually involve the processing of some contact data, as well as information related to the content of the request (e.g., technical aspects, product complaints or queries, general questions, etc.).
Order processing. We use your personal data to process and ship your orders, to inform you of the status of your orders, to correct addresses and to carry out identity checks and other fraud detection activities. This involves the processing of certain personal data and payment information.
Sending you newsletters. We use your personal data to send you our newsletters, as well as commercial communications of promotions and / or advertising, with your express consent. In any case, the User, after proving his identity, may request not to receive any more commercial information through the Customer Service channels.
Likewise, the data may be used for commercial purposes of personalization, operational and statistical purposes, and activities related to the corporate purpose of GREEN STUFF WORLD, as well as for the extraction and storage of data and marketing studies to adapt the content offered to the User, as well as to improve the quality, operation and navigation of the Website.
G) COMMUNICATION OF PERSONAL DATA
The User's personal data will be shared with the following recipients or categories of recipients:
Service Providers. These are outside companies that we use to operate our business (e.g., order fulfillment, payment processing, Website operation, Website development, data analysis, etc.). Service providers and their selected staff are only permitted to access and use your personal data on our behalf for the specific tasks they have been asked to carry out, in accordance with our instructions, and are required to keep personal data confidential and secure.
Credit reporting agencies/collection agents. To the extent permitted by applicable laws, credit reporting agencies and collection agents are outside companies that we use to help us verify your creditworthiness or to collect outstanding invoices.
Your personal data will not be disclosed to any other third party outside GREEN STUFF WORLD, unless legally obliged to do so.
H) RETENTION OF PERSONAL DATA
In accordance with applicable laws, we will use and retain your personal data to the extent necessary to fulfill the purposes for which it was collected (as described in Section F above) or to comply with applicable legal requirements.
Personal data used to provide you with a personalized experience (see Section F above for details) will be retained for as long as permitted by applicable laws.
I) STORAGE OF PERSONAL DATA
GREEN STUFF WORLD undertakes to adopt the necessary technical and organizational measures, according to the level of security appropriate to the risk of the data collected, so as to ensure the security of personal data and to prevent accidental or unlawful destruction, loss or alteration of personal data transmitted, stored or otherwise processed, or unauthorized communication or access to such data.
However, because neither the impregnability of the Internet nor the total absence of hackers or others gaining fraudulent access to personal data can be guaranteed, the Data Controller undertakes to notify the User without undue delay when a breach of security of personal data occurs that is likely to involve a high risk to the rights and freedoms of natural persons.
GREEN STUFF WORLD uses a variety of reasonable measures to keep your personal data confidential and secure:
Persons who can access your personal data. Your personal data will be processed by authorized personnel on a need-to-know basis, depending on the specific purposes for which your personal data was collected (e.g., our customer service personnel will have access to your customer record).
Measures taken in operational environments. We store your personal data in operating environments that use reasonable security measures to prevent unauthorized access to such information.
Measures we expect you to take. It is important that you also do your part in keeping your personal information secure. When signing up for an online account, be sure to choose an account password that is difficult for others to guess and never disclose your password to anyone. You are responsible for keeping this password confidential. If you use a public or shared computer, do not choose to have your login ID/email address or password remembered and be sure to log off each time you leave the computer.
J) ACCESS TO YOUR PERSONAL DATA
The User may exercise against the Data Controller the following rights recognized in the RGPD and the Organic Law 3/2018:
• Right of access: this is the User's right to obtain confirmation of whether or not GREEN STUFF WORLD is processing their personal data and, if so, to obtain information about their specific personal data and the processing that has been or is being carried out on them.
• Right of rectification: This is the User's right to have his or her personal data amended if it proves to be inaccurate or, taking into account the purposes of the processing, incomplete.
• Right of deletion ("right to be forgotten"): This is the User's right, provided that the legislation in force does not provide otherwise, to obtain the deletion of his/her personal data when they are no longer necessary for the purposes for which they were collected or processed; the User has withdrawn his/her consent to the processing and the processing has no other legal basis; the User objects to the processing and there is no other legitimate reason to continue the processing; the personal data have been processed unlawfully; the personal data must be deleted in compliance with a legal obligation; or the personal data have been obtained as a result of a direct offer of information society services to a minor under 14 years of age. In addition to deleting the data, the Controller, taking into account the technology available and the cost of implementation, shall take reasonable steps to inform controllers who are processing the personal data of the data subject's request for deletion of any link to that personal data.
Please note that, in certain circumstances, we may not be able to delete your personal information without also deleting your user account. We may also be required to retain some of your personal data after you have requested deletion in order to comply with our legal or contractual obligations or to meet our business needs, all in accordance with applicable law.
• Right to limitation of processing: This is the User's right to limit the processing of his or her personal data. The User has the right to obtain the limitation of processing when he/she contests the accuracy of his/her personal data; the processing is unlawful; the Controller no longer needs the personal data, but the User needs it to make claims; and when the User has objected to the processing.
• Right to data portability: Where processing is carried out by automated means, the User shall have the right to receive from the Controller his or her personal data in a structured, commonly used and machine-readable format, and to transmit it to another Controller. Whenever technically possible, the Controller shall transmit the data directly to such other controller.
• Right of opposition: This is the User's right to object in whole or in part (i.e. for certain purposes) to the processing of any personal data relating to his or her particular situation, at any time and free of charge.
• Right not to be subject to a decision based solely on automated processing, including profiling: This is the User's right not to be subject to an individualized decision based solely on automated processing of his or her personal data, unless otherwise provided by law.
The exercise of these rights can be made by the User through e-mail and/or the following address, attaching a photocopy of your ID / ID / Passport:
E-mail: support@greenstuffworld.com
Postal address: Calle Chelín 24, Polígono Atalayas (03114, Alicante, Spain).
Please note that any identifying information you provide will only be processed in accordance with and to the extent permitted by applicable laws.
K) LINKS TO THIRD PARTY WEBSITES
The Website may include hyperlinks or links that allow access to third party websites other than GREEN STUFF WORLD, and which are therefore not operated by GREEN STUFF WORLD. The owners of such websites will have their own data protection policies, being themselves, in each case, responsible for their own files and their own privacy practices.
L) CHANGES IN THE PROCESSING OF PERSONAL DATA
It is necessary that the User has read and agrees with the conditions on the protection of personal data contained in this Privacy Policy, as well as that he/she accepts the processing of his/her personal data so that the Data Controller may proceed in the manner, during the periods and for the purposes indicated. The use of the Website will imply the acceptance of the Privacy Policy of the same.
GREEN STUFF WORLD reserves the right to modify its Privacy Policy, according to its own criteria, or motivated by a legislative, jurisprudential or doctrinal change of the Spanish Data Protection Agency. Changes or updates to this Privacy Policy will not be explicitly notified to the User. The User is recommended to consult this page periodically to be aware of the latest changes or updates.
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