Terms & Conditions

 (1) Introduction

Please read these terms of sale carefully.  You will be asked to expressly agree to these terms of sale before you place an order for products from our website.  

(2) Order process

The advertising of products on Green Stuff World constitutes an “invitation to treat”; and your order for products constitutes a contractual offer. No contract will come into force between you and us unless and until we accept your order in accordance with the procedure detailed below.

1.- All customers create and account add the products you wish to purchase to your shopping cart, and then proceed to the checkout

2.-Customers must select your preferred method of delivery and confirm your order. Should any question arise regarding the delivery, we invite you to double check the “Delivery Information and Returns” section.

3.- After consenting to these terms of sale, 3 payment methods will be offered such as: bank transfer, credit card payment or Paypal. If we choose bank transfer, order process will be done and you will receive a confirmation email with the account number. If payment method chosen were credit card, system will divert you to our Bank Sabadell secure website, and finally if the payment method were Paypal, you will be transferred to the Payment website to handle with your payment

4.- You will receive an automatic email with the details of your order and the payment method used.

5.- The buyer will be able to double check the situation of its order all the time from the website.

6.- We will not file a copy of these terms of sale specifically in relation to your order. We may update the version of these terms of sale on the website from time to time, and we do not guarantee that the version you have agreed to will remain accessible. We therefore recommend that you download, print and retain a copy of these terms of sale for your records.

The only language in which we provide these terms of sale is English.

(3)      The products

Sculpting Clays and Putties and other related Hobby products including tools and brushes.

(4)      Price and payment

 Prices for products are quoted on our website.  The website contains a large number of products and it is always possible that some of the prices on the website may be incorrect. We will verify prices as part of our sale procedures so that a product's correct price will be stated when you pay for the product.

In addition to the price of the products, you may have to pay a delivery charge, which will be as stated when you pay for the product.

Payment must be made upon the submission of your order. We may withhold the products and/or cancel the contract between us if the price is not received from you in full in cleared funds.

(4 bis)      Taxes

The prices on the website include all value added taxes (where applicable).

Prices for products are liable to change at any time, but changes will not affect contracts which have come into force. 

(5)      Your warranties

You warrant to us that:

(a)      you are legally capable of entering into binding contracts, and you have full authority, power and capacity to agree to these terms of sale;

(b)      the information provided in your order is accurate and complete;  This includes address details. Should you pay by a method that stores an address then it is your responsibility to ensure the correct address is passed to us.

(c)      you will be able to accept delivery of the products;

(d)      you are at least 18 years of age.

(6)      Delivery policy

We will arrange for the products to be delivered to the address for delivery indicated in your order. Your address must be correct or else we will bear no responsibility for any loss for an incomplete address.

Unless an error or major cause, all products will be held in stock and they will delivered according to the chosen delivery option at our earliest. Delivery times are stated in our section “Delivery Information and Returns” from our website. Please, read it if any query regarding delivery times or transport options arise.

If a delivery attempt is made by our delivery agents and a cost is incurred to us by a customers failure to arrange redelivery or collection of a package, then you accept that we may pass the delivery charge. Also if asked to cancel/refund the order the costs incurred for the original delivery and return will not be refunded (following a failed delivery).

If a order has been shipped and not received, you must inform us within a reasonable period. This period is deemed to be 45 days for international deliveries. Past these timescale, a case should be opened to be traced. we will resend packages at our discretion.

(7)      Risk and ownership

 The products will be at your risk from the time of delivery. Ownership of the products will only pass to you upon the later of:

(a)      delivery of the products; and

(b)      receipt by us of full payment of all sums due in respect of the products (including delivery charges).

We will be entitled to recover payment for the products even where ownership has not passed to you. 

(8)    Statutory rights

Nothing in these terms of sale affects your statutory rights. The buyer and Green Stuff World agree to adjudicate any dispute arising under or in relation to these terms of sale in accordance with Spanish law which will have exclusive jurisdiction. 

(9)    Refunds

 Please read “Delivery Information and Returns” section for more information about the process.

(10)   General terms

Images of products on our website are for illustrative purposes; actual products may differ from such images.

We will treat all your personal information that we collect in connection with your order in accordance with the terms of our privacy policy.

These terms of sale will be governed by and construed in accordance with Spanish law which will have exclusive jurisdiction to adjudicate any dispute arising under or in relation to these terms of sale.

(11) Vouchers and Coupons

Unless explicitly specified otherwise all Vouchers and Coupons are limited to a single user per person, and only a single voucher or code can be used per order. 

Green Stuff World hold the right to cancel, amend and nullify any points earnt under the Loyalty Point scheme. We endeavour to manage the scheme in a professional and fair manner but will suspend any accounts that are suspected of abuse of the scheme. Loyalty points have zero transferable value, they cannot be transferred between accounts may be redeemed only against all webstore purchases so that there is no cash alternative.

(12) Part Shipped orders

We try and get all products to you as soon as possible, occasionally at our discretion we will "Part Ship" orders to you to get the majority of your order to you as soon as possible. We may make a judgement on each order that has outstanding items and refund an item that is released but unavailable. The item can be reordered and we will attempt to bring back into stock but it means that orders are not help up.

(13)      Personal Data Protection Law

In accordance with the Spanish Organic Law 15/1999 on Personal Data Protection (LOPD), it informs to the users of a website that the personal data collected by Green Stuff World SL, through the forms found on its website, will be Entered in an automated file under the responsibility of Green Stuff World SL, in order to facilitate, expedite and fulfill the commitments established between both parties.

Also, Green Stuff World SL informs the possibility of exercising the rights of access, cancellation, rectification and opposition by means of a writing to the address: Calle Espronceda 10 bajo - 03013 - Alicante - Spain

Green Stuff World SL has the consent to use them in order to be able to retain the relationship between Green Stuff World SL and the user, and that such data will never be transferred to third parties.